Is there a maximum length for a dubb video? If so, how long is it? Thank you.
Thank you for reaching us. There is a 1GB upload limit. You may opt to trim your videos and use the video playlist feature so that you can still upload the rest of the video. Check these support articles/tutorial video on how to use playlist and trim videos: How to Trim a Video | Dubb Help Center
1 Like
I am getting this 1GB upload limit even when trying to upload files under 1GB in size, is there a reason it is doing this?
hi @norfolkfxtrader , thank you for reaching out. The upload limits for paid accounts and the free accounts are different. For paid users, 1GB is the upload limit and for the free accounts, it is 150MB. If you’re still experiencing upload issues, you may send us a ticket at support@dub.com so that our support team can assist you with this.
about how long is 1G?