I hope you’re doing well. I’ve noticed that when I trim videos, the quality becomes poorer. It goes from 1080 (or close to that) to something lower than 500. Any ideas on how to fix this?
Hi SagePath, I want to confirm if this issue is resolved already. The video might not be fully processed after the recording/trimming. Please try checking after 15 to 30 minutes after uploading the video.
Thanks! It’s still poor quality. I recorded in 1080p and it’s 300 I believe.
Thanks for letting us know @SagePath! We tried fixing this on our backend, can you try recording a sample video and see if after trimming, you’ll still encounter the same error? Thanks!
Thank you. This is the second video I’ve recorded and edited, so this is the second time I’m seeing the error.